Class Minimum

Classes/Workshops are subject to cancellation if the minimum number of registrants is not reached.  In this case, a full refund (or an account credit) will be issued including membership and administration fees. We inform registering students as soon as possible when we have cancelled a class.

If Due to Public Health Recommendations

If Public Health recommends that isolation is to be reinstated and arrangements for virtual teaching can be made by SAC, no credits or refunds will be issued.

If virtual learning is not possible, the participant will receive a prorated credit for the remainder of their class.

Students will receive an information/reminder email prior to the start of a class/workshop.

Full refunds* are given when you withdraw two weeks prior to the start date of a class/workshop. From that point until the start of classes, a 50% credit will be applied to your account upon withdrawal.  There will be no refund once class has started.

*Aside from memberships, admin fees, and material fees which are non-refundable

General Inquiries

For general inquiries about cancellations, withdrawals, and refund requests, please bring it to Roxie’s attention at: roxie@steinbacharts.ca

Bursary Requests

SAC aims to break barriers and give every child the opportunity to participate in our programs. To apply for a bursary, please request a form from our office: office@steinbacharts.ca