Class Minimum

Classes/Workshops are subject to cancellation if the minimum number of registrants is not reached.  In this case, a full refund (or an account credit) will be issued including membership and administration fees. We inform registering students as soon as possible when we have cancelled a class.

If Due to Public Health Recommendations

If Public Health recommends that isolation is to be reinstated and arrangements for virtual teaching can be made by SAC, no credits or refunds will be issued.

If virtual learning is not possible, the participant will receive a prorated credit for the remainder of their class.

Students will receive an information/reminder email prior to the start of a class/workshop.

A refund will be issued if the participant withdraws 2 weeks or more prior to the start date of a class/workshop. Membership Fee and our Administration Fee is not included in the refund amount.

No refunds will be issued if the participant withdraws less than two weeks prior to the start date of a class/workshop.

General Inquiries

For general inquiries about cancellations, withdrawals, and refund requests, please bring it to Roxie’s attention at: roxie@steinbacharts.ca

COVID-19 Situations

If your concern relates to COVID-19, please bring it to David’s attention at: DKlassen@steinbacharts.ca

Contact Number: 204.346.1077